AI governance has entered its next phase: closing the confidence gap
EY has published a report arguing that AI governance has moved into a new phase focused on closing what it calls a 'confidence gap' — the distance between how organizations deploy AI and how much trust stakeholders actually place in it.
Why this matters: Most AI governance talk has been about building rules. This signals a shift toward a harder problem: whether anyone outside the boardroom actually believes those rules mean anything. That gap matters for workers, customers, and regulators. Policies written internally do not automatically produce trust externally. If companies cannot close that distance, expect more pressure from regulators who will try to close it for them.
Who should care: AI governance · Lawyers · Administrators · General readers · Policy
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