Phone Scam Exposed MSG’s Internal Dossiers on Facial Recognition Critics
A phone scam inadvertently revealed that Madison Square Garden Entertainment maintains internal dossiers profiling individuals who have publicly criticized its facial recognition surveillance program, raising serious questions about how the company collects and retains personal data on critics and adversaries.
Why this matters: Organizations using biometric surveillance must ensure their associated data practices—including any profiling of critics—comply with applicable privacy laws, as exposure of such dossiers creates significant legal and reputational liability.