Big business has shown small firms what to do – and what not to do – with AI | Gene Marks
A commentary piece argues that small businesses can learn from how large corporations have handled AI adoption — absorbing lessons from both the successes and the failures before committing their own resources.
Why this matters: Small businesses rarely get to make mistakes cheaply. When a large company rolls out AI badly and exposes customer data or makes discriminatory decisions, it pays lawyers and absorbs the hit. A small firm doing the same thing may not survive it. The useful flip side is real: watching what breaks for others is free research. But the privacy and data risks that stung big companies do not shrink just because the business is smaller. They often get less attention, which makes them worse.
Who should care: General readers · AI governance · Policy
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