Calgary 911 employee charged with breach of trust
A City of Calgary 911 employee has been charged with breach of trust after an investigation found she allegedly accessed and shared confidential information outside authorized channels. Calgary police say the investigation began in January following internal allegations about the unauthorized disclosure of sensitive data.
Why this matters: People who call 911 are often in the worst moments of their lives. They are not thinking about data governance. They are just asking for help. That call creates a record, and that record contains details they would never share otherwise. When someone inside the system allegedly uses that access for unauthorized purposes, it is not a bureaucratic problem. It is a direct betrayal of the people who had no choice but to trust the system. Insider access to emergency services data needs real oversight, not just an honor system.
Who should care: Cybersecurity · Privacy officers · Administrators · Lawyers · Compliance
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