Glasgow-based energy company fined £160,000 for making unsolicited marketing calls
The UK's Information Commissioner's Office has fined a Glasgow-based energy company £160,000 for making unsolicited marketing calls. The penalty follows an investigation into the company's direct marketing practices, which violated rules requiring consent before contacting people by phone.
Why this matters: Unsolicited marketing calls are not a minor nuisance. They target people who never asked to be contacted, often repeatedly, and sometimes focus on vulnerable consumers making decisions about essential services like energy. A £160,000 fine signals that regulators will act, but the real test is whether it changes behavior. Companies that treat consent as optional need penalties that actually hurt. This one is a start.
Who should care: Lawyers · Privacy officers · Compliance
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