MSG Data Breach Lawsuit Puts Dolan’s Facial Recognition/Data Fight in Spotlight
A lawsuit stemming from a data breach at MSG Entertainment is drawing attention to the company's use of facial recognition technology and how it handles the personal data of people who attend its venues.
Why this matters: MSG's facial recognition system was already controversial before any breach. The company used it to identify and turn away lawyers whose firms had sued it — treating a night out at the Garden as a surveillance checkpoint. A data breach on top of that is a different problem. Facial data is not like a leaked password. You cannot change your face. If this data was exposed, the people affected have no fix. Dolan does not just collect this data; he has weaponized it. A lawsuit is one way to establish that collecting it comes with real accountability.
Who should care: Cybersecurity · Privacy officers · Administrators · Lawyers · Compliance · General readers · Policy
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