New York City Adopts ‘Click to Cancel’ Rule
New York City has adopted a 'Click to Cancel' rule, announced by Mayor Zohran Mamdani and DCWP Commissioner Samuel Levine, requiring businesses to change how they handle subscription disclosures, billing, and cancellations. The rule takes effect October 1, 2026.
Why this matters: If you have ever tried to cancel a subscription and ended up on a phone call, a chat queue, or a page that somehow never loads, this rule is aimed at that. NYC is requiring that canceling be as easy as signing up. That sounds obvious, but businesses have spent years designing the opposite on purpose. This rule puts a local legal floor under something the FTC has also been pushing federally. More jurisdictions aligning on this means fewer places companies can hide behind friction.
Who should care: Lawyers · Compliance · Privacy officers · Cybersecurity
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