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News release: Privacy Commissioner of Canada releases guidance for businesses working with third-party service providers

Privacy Commissioner of Canada · · Canada · Privacy Law

Canada's Privacy Commissioner has published new guidance aimed at businesses that share personal data with third-party service providers. The release addresses how companies should manage privacy obligations when outside vendors handle customer or employee information on their behalf.

Why this matters: Most data breaches and privacy failures do not happen inside a company. They happen at a vendor, a contractor, or a tool the company quietly plugged in. Canadian businesses that outsource anything touching personal data now have clearer expectations from the regulator. That matters for anyone whose information flows through those supply chains, which is nearly everyone. The core accountability question is simple: hiring someone else to handle data does not hand off the legal or ethical responsibility for what happens to it.

Who should care: Lawyers · Compliance · General readers · Privacy officers · Policy

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