Report: How to make government websites AI friendly
A report from the Beeck Center recommends steps government agencies can take to ensure their content surfaces accurately when residents use AI tools to search for public information.
Why this matters: More people are skipping government websites entirely and asking an AI instead. That shift matters because AI tools decide what gets included and what gets left out. If official government content is poorly structured or hard for these systems to read, residents may get incomplete or wrong answers without knowing it. The accountability question is simple: if someone misses a benefit or deadline because an AI skipped a government page, who is responsible? Agencies need to think about this now, not after it becomes a pattern.
Who should care: General readers · AI governance · Policy
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