Survey Reveals Patients Want to Know When and How AI is Used in Healthcare
A new survey found that patients want transparency about when and how artificial intelligence is used in their healthcare, including by doctors' offices and other medical providers. The findings point to a clear gap between how AI is being adopted in clinical settings and what patients expect to know about it.
Why this matters: If a doctor uses AI to help read your scan or draft your treatment notes, you probably want to know that. Most patients do. The concern is not that AI is useless in medicine. It is that it can quietly shape diagnoses, flag risk scores, or filter who gets follow-up care, and patients have no idea it is happening. Healthcare is personal in a way most industries are not. People share things with doctors they share with almost no one. When AI enters that room without disclosure, patients lose the ability to ask the most basic question: who, or what, actually made this call?
Who should care: Healthcare professionals · Privacy officers · Compliance · General readers · AI governance · Policy
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