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The OpenAI-TanStack incident shows why EU AI Act deployers need supplier-incident evidence

IAPP · · International · AI Governance

A recent incident involving OpenAI and TanStack has drawn attention to a gap in EU AI Act compliance: deployers of third-party AI systems may lack access to the supplier incident records they need to meet their legal obligations.

Why this matters: If you deploy AI built by someone else, the EU AI Act still holds you responsible for what it does. That is a problem when the supplier controls the incident logs and you do not. The OpenAI-TanStack case makes this concrete. Something went wrong, and the deployer had to answer for it without full visibility into why. Companies need contractual rights to supplier incident data before regulators come asking, not after.

Who should care: AI governance · Lawyers · Administrators · General readers · Policy

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